Zanroo is a Data Technology company.
We emphasize on utilizing online, offline and real time data to overcome, enhance as well as strengthen the human engagement.
Social Analytic and Listening
to monitor, analyze, measure and interpret digital interactions and relationships of people, topics, ideas and content
Desk - Customer Engagement Center
Customer Engagement tool facilitates enterprises to have better communication on customer service and support.
Data Security and Privacy
Your data is vital to us as an ISO27001:2013 certified company and is our responsibility to support our customer compliance with PDPA/GDPR requests.
Unleash the Power of Data With Zanroo Eco System
What we are?
Zanroo is a Data Technology company which focuses on utilizing online, offline and real time data to overcome and enhance as well as strengthen the human engagement. Year by year, human and machine continue to generate a wealth of data. To control them and to be able to profit from them, companies need adequate technology. Zanroo can assist in managing big data sets, building solutions for data management and integrating data from many different sources, such as online (websites, landing pages, mobile apps) and offline data (printed media, surveys, interview) to discover business insight and analyze behavior of both human and machines.
Welcome to Zanroo Technology
Unleashing your data’s utmost potential and optimizing the benefits
Social analytics include sentiment analysis, NLP (natural-language processing), social networking analysis (influencer identification, profiling and scoring), advanced techniques such as text analysis, predictive and recommendations. Specialised in performing automated identification and classification of subjects/topics, people and content.
Customer Engagement Center
Centralised management system for Online & Offline customer support/engagement center allows businesses to synchronise their customer’s profile, gain holistic view of their customer’s journey and automated processes to classify, prioritise and tag issues of their clients.
Data Analytic Hub
The technology focuses on data integration which helps to combine and unified data from multi sources into centralised big data lake. The technology enhance data flow that quickens the process to develop meta-data or data-mapping for the purpose of conducting deep analysis and visualisation.
Our solution to unleash your business
Smart customer service with Omnichannel technology
Omnichannel means having a uniform customer experience.
moving toward increased personalization based on analytics to provides a seamless, continuous customer experience across channel
Online to Offline(O2O) Research
O2O Research is an emerging research methodology which utilizes the strength of both online and offline techniques.
Online research - Consumer behavior / Marketing strategy
To optimize the use of our technology and guided by our expertise in research industry.
Our technology does not only possess the ability to assist customer collect and analyze data, but we also to identify new business opportunities via different types of research such as new product development, consumer perception and behavior analysis, marketing strategy and performance analysis, brand health and crisis management, etc.
most people spend time in online and using online data to do planning
Centralised data solutions to obtain holistic view of the customers behavior that translates into actionable insights to drive business growth and improve overall customer experience benchmarking.
Monitoing and Alert
Data is import for all business. Our technology compliance with ISO 27001
ISO/IEC 27001 is widely known, providing requirements for an information security management system (ISMS),
ISO 27001 is not just technology but including process to handle the data which aims to protect critical business information; ensure confidentiality, integrity and availability of information; as well as managing information security risks in the organization
see what and how we handle data